Privacy Policy

Empowering Your Privacy: Our Commitment to GDPR Compliance

At Tenacor LLC, we are committed to empowering you, as a Data Subject, to control how your personal data is processed. Protecting your privacy and autonomy is not just a regulatory responsibility—it's a principle we genuinely believe in. We envision a world where individuals are empowered to make informed decisions about their personal information, and we've invested significantly in enabling you to exercise your rights under the General Data Protection Regulation (GDPR) to the fullest extent possible.

Your GDPR Rights and How We Support Them

II. Types of Data Processed and Data Sources

We process Personal Data (as defined under Art. 4 No. 1 GDPR) collected during:

• The provision of our SaaS product for AI-based video recruiting, used by employers to facilitate their application processes.
• Visits to our website, where we act as the data controller.

If you are participating in a video recruitment process, please also refer to the specific employer's privacy policy for detailed information on data processing.

III. Purpose and Legal Basis for Data Processing

We process Personal Data for the following purposes, in compliance with GDPR provisions:

• With Your Consent (Art. 6(1)(a) GDPR)
  • To communicate with you.
  • To advertise our services.
• To Fulfill Contractual Obligations (Art. 6(1)(b) GDPR)
  • For the performance of contracts or pre-contractual activities related to our SaaS product.
• To Comply with Legal Requirements (Art. 6(1)(c) GDPR)
  • For statutory obligations, such as tax compliance.
• To Protect Vital Interests (Art. 6(1)(d) GDPR)
  • In exceptional cases, such as transmitting critical information (e.g., health data) during emergencies.
• For Legitimate Interests (Art. 6(1)(f) GDPR)
  • For purposes that support our or third-party legitimate interests, provided these do not override your rights and freedoms.

IV. Server Log Files

In accordance with Art. 6(1)(f) GDPR, we collect and store server log files during visits to our website. These files include:

• Shortened IP address
• Browser type and version
• Operating system
• Referrer URL
• Date and time of server request
• Transmitted data volume
• Internet service provider

These logs are used solely for website performance analysis and are not linked to other data sources.

V. Use of Cookies

Our website uses cookies for various purposes:

• Technically Necessary Cookies: Processed under Art. 6(1)(f) GDPR.
• Optional Cookies: Used with your consent under Art. 6(1)(a) GDPR.

Cookies store device-specific information to enhance your experience, provide analytics, or tailor advertising. You can manage cookie preferences through your browser settings, but note that disabling cookies may affect website functionality.

VI. Data Retention Period

We retain your Personal Data only as long as necessary to fulfill the purpose of processing or to comply with statutory retention requirements. Once the purpose is fulfilled or retention periods expire, your data will be securely erased or processing restricted in compliance with applicable laws.

VII. Transfer of Personal Data to Third Countries

As part of our services, we use various cloud providers, including those based in the U.S. or other countries outside the EU/EEA, who process personal data on our behalf (e.g., name, email address, and possibly other details). Please be aware that the European Commission has not issued an adequacy decision for the United States. Personal data will only be transferred to U.S.-based providers in accordance with the Privacy Shield Framework and/or validated through the use of Standard Contractual Clauses (SCCs).

For further information:

• Privacy Shield Agreement :Privacy Shield Framework
• Standard Contractual Clauses :Standard Contractual Clauses

VIII. Automated Decision-Making

We do not use automated decision-making processes under Article 22 GDPR that could significantly affect you legally or otherwise. In cases where our SaaS is used as part of a recruitment process, please refer to the additional information on Video-Recruiting (below) and the privacy policy of the respective employer.

IX. Documentation of Consent

If you have given us consent under Article 9 GDPR to anonymize your personal data, you have agreed to the following:

"I consent to Tenacor LLC anonymizing my personal data for the purpose of processing it in anonymized form."

You may withdraw your consent at any time, free of charge, by sending an email or a letter.

X. Additional Information on Video Recruiting

• Purpose and Data Controller

  Our SaaS is designed to provide an objective personality profile by analyzing video and audio recordings using artificial intelligence. Tenacor LLC acts on behalf of employers who are the data controllers. The SaaS analyzes facial expressions, voice, and speech patterns to evaluate responses during video interviews.

• Data Processed

  By using our service, you may upload documents such as your resume (referred to as "User Generated Content"). Personal data processed may include your name, skills, contact information, and video/audio recordings.

• Consent for Video Recording and Analysis

  With your consent under Article 9 II a GDPR, the video recordings will be processed for the following:

  • Video Analysis: Using facial expression recognition technology to assess emotions.
  • Voice Analysis: Quantification of voice patterns (e.g., arousal, emotional tone).
  • Speech Analysis: Conversion of speech to text and analysis of clarity, sentiment, and word count.

  By using the service, you expressly consent to the processing and storage of these data. You can withdraw consent at any time, and opting out will not prevent your application from proceeding.

• Data Storage and Access

  We store data on Amazon Web Services (AWS) or Google Cloud Platform (GCP) within the EU for European customers. For more details, you can review the respective privacy policies ofAWS andGoogle Cloud.

XI. User Account Information for Employers

To activate and use certain features of our SaaS, you will need to create an account, which may include personal data such as:

• Email address
• Name and company details
• Position/department
• IP address
• Time-stamp of registration

This data allows us to provide access to our services. Device-related information, log data, and location data may also be collected for service personalization and enhancement.

XII. Third-Party Technology

• Google and LinkedIn Sign-In

  For accessing our SaaS platform, we may offer future login options via Google or LinkedIn.

• Cookies

  We use cookies (with consent) for functionality such as website performance tracking and optimizing user experience. For more information, you can manage cookies through your browser settings.

• Google Analytics

  We use Google Analytics to analyze the use of our website. Information collected is anonymized and used for statistical purposes. You can prevent Google Analytics from collecting your data by using their browser plugin.

• LinkedIn Pixel

  We may use LinkedIn Pixel to track user interactions with LinkedIn ads for statistical and market research purposes. The data is anonymous to us and helps optimize our advertising efforts.

XIII. Rights of Data Subjects

Under the GDPR, you have the right to access, rectify, block, or delete your personal data. You also have the right to receive your data in a machine-readable format and to transfer it to another controller. Additionally, you can object to data processing based on legitimate interests.

Requests related to data access or erasure can be sent to the contact information provided on our website. You also have the right to lodge a complaint with a supervisory authority if you believe your data processing rights have been infringed.

1. Binding Agreement

• 1.1Tenacor LLC (“Tenacor LLC,” “we,” “us,” and “our”) provides a platform that facilitates interactions between potential employers and job candidates. By accessing and using the Platform, you agree to comply with and be bound by the terms of this Agreement.
• 1.2We may update the terms of this Agreement from time to time. Changes will be communicated to you via the email address provided upon registration or through an announcement on the Platform. The updated terms will apply upon notification. Your continued use of the Platform after such notice indicates your acceptance of the revised terms.

2. Definitions

In this Agreement, the following terms have the meanings described below:

• "Candidate" refers to a user who creates a Candidate Profile to search for employment opportunities or apply for jobs with Employers.
• "Candidate Profile" refers to the profile created by a Candidate, which may include personal details, resume, photo, video, skills, and professional interests.
• "Employer" refers to a user who accesses the Platform to seek, screen, or assess candidates for employment.
• "Intellectual Property Rights" means all patents, trademarks, service marks, logos, copyrights, trade secrets, database rights, and other intellectual property rights (whether registered or unregistered) protected by applicable laws, along with all applications, renewals, and extensions of the same.
• "Personal Data" refers to data that can identify an individual, either directly or when combined with other information.
• "Platform" means the services and features provided by Tenacor LLC or its affiliates, whether directly or through APIs or hyperlinks.
• "User Content" includes all information submitted or posted by users on or through the Platform, including job postings by Employers and Candidate Profiles.

3. Registration

• 3.1To register an account on the Platform, you must be at least 18 years old.
• 3.2During registration, you must create a Candidate Profile. You agree to ensure that all information you provide is accurate, current, and complete.
• 3.3We may delete your account and associated information if there is a period of inactivity, after providing you with prior notice.
• 3.4You may cancel your registration at any time by notifying us in writing. Upon cancellation, you agree to cease accessing and using the Platform.

4. Password and Security

• 4.1You agree to maintain the confidentiality of your login credentials and not share them with third parties.
• 4.2You are fully responsible for all activities conducted using your account, whether or not authorized.
• 4.3Notify us immediately if you suspect any unauthorized use of your account.
• 4.4If we believe there has been a breach or misuse of your account, we may require a password reset or suspend your account.
• 4.5You are liable for any losses or damage resulting from unauthorized access or misuse of your login details and agree to indemnify Tenacor LLC against any associated losses.

5. Use of Platform

• 5.1Tenacor LLC grants you a limited, non-exclusive right to access and use the Platform for personal, non-commercial purposes, such as seeking employment, applying for jobs, or related activities.
• 5.2This access is personal to you and may not be transferred or assigned to others.
• 5.3You may be required to participate in activities such as interviews, assessments, or tests, which may be recorded. You consent to the recording of such activities and the use of your name, likeness, and Candidate Profile as described in Clause 9 (Personal Data).
• 5.4You agree not to use the Platform for unlawful purposes or in any manner that could harm the Platform, other users, or violate this Agreement, including but not limited to:
  • Disseminating false, harmful, or abusive content.
  • Copying, reproducing, or exploiting Platform content without permission.
  • Interfering with other users' access or the Platform's functionality.
  • Applying for jobs on behalf of another person.
  • Engaging in unauthorized access or activities that disrupt the Platform.
  • Posting content that violates any terms of this Agreement.
• 5.5We reserve the right to remove, edit, or suspend any user content or account that violates these terms.

6. Availability of Services

• 6.1We will make reasonable efforts to ensure the Platform is available at all times, but we cannot guarantee uninterrupted or error-free access.
• 6.2Access may be temporarily restricted for maintenance, updates, or repairs, and we will restore access as soon as reasonably possible.

7. Intellectual Property

Unless otherwise stated in Clause 8 (User Content), Tenacor LLC owns all Intellectual Property Rights in the Platform and its content. You may not reproduce, modify, or use this content for commercial purposes without our written consent, except as allowed under this Agreement or applicable law.

8. User Content

• 8.1You retain ownership of any User Content you provide, but by submitting content, you grant Tenacor LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute it as needed.
• 8.2We do not guarantee the accuracy or reliability of User Content and are not responsible for any reliance placed upon it.
• 8.3You are responsible for all User Content you submit.
• 8.4We may remove or modify User Content if it violates this Agreement or applicable laws.

9. Personal Data

• 9.1Collection of Personal Data: We may collect Personal Data directly from you, automatically through your use of the Platform, or from third parties (e.g., Employers).
• 9.2Purpose and Use of Personal Data: We use your Personal Data to operate and improve the Platform, process job applications, personalize your experience, communicate with you, and comply with legal obligations.
• 9.3Withdrawal of Consent: You may withdraw your consent for the collection and use of your Personal Data at any time by notifying us in writing. Please note that withdrawal may affect your use of the Platform.
• 9.4Access and Correction: You may request access to or correction of your Personal Data by contacting our Data Protection Officer.
• 9.5Retention of Personal Data: We will retain your Personal Data for as long as necessary for the purposes for which it was collected or as required by law.
• 9.6Security of Personal Data: We take reasonable measures to protect your Personal Data from unauthorized access, but no method of transmission or storage is completely secure.
• 9.7Transfer of Personal Data: Your Personal Data may be transferred outside US, and we will ensure it is adequately protected.
• 9.8Data Protection Officer: For inquiries, contact our Data Protection Officer, Tenacor LLC.

10. Third Party Websites

The Platform may contain links to external websites. We are not responsible for their content and do not endorse any third-party resources.

11. Term and Termination

• 11.1This Agreement remains in effect as long as you use the Platform.
• 11.2We may terminate your access immediately if you breach this Agreement.
• 11.3Certain provisions, such as those concerning Intellectual Property, Limitation of Liability, Disclaimers, and Indemnity, will survive termination.

12. Limitation of Liability

• 12.1The Platform is provided "as is," and we make no guarantees regarding its content or performance.
• 12.2To the fullest extent permitted by law, we exclude all implied warranties and limit our liability to you for any claims to S$100.

13. Disclaimer

• 13.1We are only a platform provider and are not responsible for the hiring decisions of Employers.
• 13.2We are not liable for any damage or loss resulting from decisions made by Employers.
• 13.3We are not responsible for any interruptions, suspensions, or errors in the Platform or its content.

14. Indemnity

You agree to indemnify Tenacor LLC and its affiliates against any claims arising from your use of the Platform or breach of this Agreement.

15. Applicable Law

This Agreement is governed by the laws of US.

16. Dispute Resolution

• 16.1Disputes will be resolved through arbitration at the US International Arbitration Centre (SIAC) in accordance with its rules.
• 16.2The arbitration will take place in the US and be conducted in English.
• 16.3A mediator from the US International Mediation Centre will assist before arbitration proceedings commence.

17. Miscellaneous

• 17.1You may not assign your rights under this Agreement, but we may assign them at our discretion.
• 17.2No third party may enforce this Agreement under the Contracts (Rights of Third Parties) Act.
• 17.3Failure to enforce any provision does not waive our right to do so in the future.
• 17.4If any provision is deemed unenforceable, the remainder of the Agreement remains in full force.
• 17.5If you have any questions, please contact us here.